TERMS, DISCLAIMER & CYCLE EXCEL POLICY Welcome to Cycle Excel!

By using Cycle Excel’s products, software, services and websites you agree to the following terms and conditions and any guidelines or amendments there to that may be presented from time to time. The information and recommendations in the education and exercise program are based on the assumption of good health and the absence of physical ailments and illness and should not be treated as a substitute for professional supervision or advice. If you are currently under the care of a medical practitioner or have injuries, disability or illness we strongly recommend that you seek professional advice before making changes to your exercise regime.

If you are taking any medication always consult your doctor. Any program involving intense workouts or apparatus may put physical demands on your body therefore train at a pace that is suitable to your fitness level. Cycle Excel cannot be held responsible for any injuries that may occur as a result of the exercises or information. If you have asthma, a heart condition, a growth condition, any ailments or have had any dizziness or chest pains we strongly advise you to consult with your medical practitioner before commencing the program. Our site is not a medical facility and no information contained in our website should be used to diagnose medical conditions of any kind. Prior to commencing any of the activities suggested on the website please agree to our disclaimer..

Disclaimer; I herby willingly and freely consent to participation in the Cycle Excel training and education at my own risk. I am in reasonable physical health and acknowledge the inherent risk involved in my participation in this activity. I hereby accept all such risks involved and expressly waive any and all rights that may arise in relation to my participation. All information on this site is provided "as is", with no guarantee of completeness, typographical errors, accuracy, timeliness or of the results obtained from the use of this information and without warranty of any kind,express or implied, including but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will Cycle Excel, its related corporations, or directors, freelancers, agents or employees there of be liable to you or anyone else for any decision made or action taken in reliance on the information on this site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Cycle Excel are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of the Website or a linked website. Cycle Excel will not be held responsible and are not liable for personal information disclosure to the third parties in the event of infrastructure compromise. You must take your own precautions to ensure that whatever you select for your use from the Web Site is free of viruses or anything else that may interfere with or damage the operations of your computer systems. Certain links on this site connect to other web sites maintained by third parties over which Cycle Excel has no control. Cycle Excel makes no representations as to the accuracy or any other aspect of information contained on related websites.

DELIVERY POLICY The Cycle Excel online training is available immediately upon purchase, allowing instant access to training materials and online assessment. The face to face courses will confirm location and confirmation of course is delivered within 24 hours of purchase.

REFUND POLICY The Cycle Excel online training is delivered online allowing instant access to training materials and online assessment, if a refund is requested a refund will be available within the same day of purchase and only if the assessment process has not commenced, if the assessment process has commenced and after one day of purchase no refund is granted. There will be an administration fee of $25 to process a refund. The refund will be credited within 30 days. When purchasing the Cycle Excel face to face courses, It is possible to transfer to another face to face course or an equivalent online course if we are notified seven days prior to the confirmed event. There will be a $25 transfer fee. A refund is available 30 days prior to the elected course date with an administration fee of $50, after 30 days of elected course date no refund is available for face to face. There will be an administration fee of $50 for all refunds. The refund will be credited within 30 days of purchase.

GUARANTEE Upon purchase of a Cycle Excel face to face course Cycle Excel will guarantee a place in the selected course within one year of purchase. The face to face course can be transferred to an online course up to seven days prior to the selected date, allowing instant access to training and course materials. It is possible to transfer to another face to face course if we are notified within seven days prior to the event. A refund is available 30 days prior to the elected course date with an administration fee of $50, after 30 days of elected course date no refund is available.

REPLACEMENT CERTIFICATES We can email you a replacement certificate. The administration fee is $25

PRIVACY STATEMENT Cycle Excel recognises that your privacy is very important to you. We do not share your details. We will operate by the following principles if we wish to use this Website to collect personal information about you. Personal information may include the following: • name; contact details; company name; mobile number; or other information from which your identity is apparent or can reasonably be ascertained. We will only collect, using the Website, information that is necessary for what we do. Currently, Cycle Excel gathers online customer information to enhance your online experience with us, collect payments, to improve the content of our Website and for marketing and promotional purposes. We collect information from you when you complete a registration profile, survey or choose to subscribe to our membership database. We strive to comply with any industry privacy codes as and when they are developed. If further privacy legislation and/ or self- regulatory codes are introduced, or our Privacy Policy is updated,. Our Privacy Policy was last updated on 5 July 2019.

ONLINE SHOPPING COOKIES Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser. Cookies enable our systems to recognise your browser and welcome you back to the Store. By disabling cookies, you will not be able to participate in some of the features offered by Cycle Excel. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. As there are many browsers in the marketplace, the easiest way to change your settings is by searching for Cookies in your Help/Contents and Index option on your browser. We recommend that you leave your Cookies enabled otherwise, you will not be able to shop with us. Our cookies don't send us back any information about your computer or any other information on your hard drive.

PURCHASING ONLINE Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information. You are responsible for access to and security of your own computer. Whenever you voluntarily disclose information over the internet (for example, in a chat site) this information might be collected and used by others. This policy does not protect any information you post to any public forum within our site. You are ultimately responsible for maintaining the secrecy of your username , password and other account information. Please be careful and responsible when you are using the internet and this site.

USE AND DISCLOSURE Cycle Excel may collect personal information about you. Personal information is information or opinion about an individual whose identity is apparent, or can reasonably be determined, from the information or opinion. Apart from the purpose for which you originally provide Cycle Excel with any personal information. From time to time we may also use personal information about customers and potential customers to inform you about Cycle Excel products, services or promotions. If at any time you no longer wish to be notified about new products, services or promotions, please let us know. Or simply unsubscribe when an email promotion is sent. So, for instance, we would only contact you for direct marketing, using personal information collected from the Website, where: you consent; or it is impracticable to seek your consent before contacting you for direct marketing purposes, but we give you the express opportunity to decline to receive further direct marketing communications when we first contact you for this purpose (and we then comply with your wishes).

OUTSOURCING We do not disclose your personal information. Cycle Excel will only disclose personal information if you consent, or if this is required by law or otherwise permitted under the Privacy Act. Cycle Excel does not sell, rent or trade personal information about you to or with third parties.

SECURITY OF PERSONAL INFORMATION Cycle Excel takes reasonable steps to ensure the security of your personal information from such risks as unauthorised access, loss or misuse. TRADE MARKS This Website is expressly owned and operated by Cycle Excel. Unless otherwise noted, the design and content featured on the website including navigational buttons and images, artwork, graphics, photography, text and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Cycle Excel. This site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titled, and interests are reserved. This site and its contents may only be used for personal non-commercial use. Any use of our Website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of Cycle Excel. Any reproduction, publication, display, modification, sale or distribution of any of the materials from Cycle Excel website without the written authorization of Cycle Excel is expressly prohibited. Your use of the Web Site and its terms of use are governed by the law. Thank you for taking the time to read these terms and privacy statement.

HOW TO CONTACT US The Cycle Excel Terms, Disclaimer & Privacy Policy may change from time to time. The Policy will be made available to anyone who requests it, whether at our offices or through our website. If you have any questions or comments about the Terms, Disclaimer & Privacy Policy, or if you wish to make a contact us regarding any matters outline above. By telephone on (+61) 405 514 462 between 9:00 am to 5:00 pm Monday to Friday. By email This email address is being protected from spambots. You need JavaScript enabled to view it.